{"id":1787,"date":"2020-11-15T15:46:20","date_gmt":"2020-11-15T15:46:20","guid":{"rendered":"http:\/\/urbangrow.today\/?page_id=1787"},"modified":"2021-06-22T04:36:10","modified_gmt":"2021-06-22T04:36:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/urbangrow.today\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;1791&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Our Greens&#8221; font_weight=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;How do you grow your plants?&#8221; tab_id=&#8221;1605455961037-4fe4d520-66c9&#8243;][vc_column_text]UrbanGrow grows hydroponically. We use a growing medium to germinate, and then the roots are exposed to water, which is where the plant receives a precise nutrient mix to flourish.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long does it take to ship?&#8221; tab_id=&#8221;1605455961037-26fc781e-1d2d&#8221;][vc_column_text]Thanks to sophisticated analytics, we???re able to harvest each crop at the exact right time, ensuring flavor is at its prime. Once it???s picked, UrbanGrow produce reaches stores and restaurants on the same day, unlike traditional produce which can take weeks.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How are you plants nutritious if they&#8217;re not grown in soil?&#8221; tab_id=&#8221;1605456688378-8238c5b0-1ae0&#8243;][vc_column_text]Our nutrients are water soluble versions of the same ones you would find naturally occurring in the most fertile of soil environments, and this nutrient-rich water is taken up directly by the roots of our plants. By monitoring the growing process 24\/7 and capturing data at each step, we give our crops exactly what they need and nothing more.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are you seeds Non-GMO?&#8221; tab_id=&#8221;1605456819531-862541e9-46da&#8221;][vc_column_text]Yes! We source our non-GMO seeds from trusted partners. We also control every aspect of the growing process, providing our plants with the ideal conditions they need to grow, rather than relying on GMOs.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are you certified organic?&#8221; tab_id=&#8221;1605456887974-911787bd-c9c1&#8243;][vc_column_text]While our company supports organic growers who practice farming methods that work with an entire ecosystem, UrbanGrow is not pursuing organic certification at this time. But we are MyGAP certified.<\/p>\n<p>MyGAP stands for Malaysia Good Agriculture Practice. Good Agricultural Practices is a key element in quality assurance chain and that it, along with Good Manufacturing Practices (GMP), Hazard Analysis and the Critical Points (HACCP), contributes to ensuring food safety. GAP guidelines are designed to encourage growers of crops such as fruits and vegetables to learn more about what it takes to have a food safety management plan to protect your business.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Our Expansions&#8221; font_weight=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;Are you expanding to new markets?&#8221; tab_id=&#8221;1605457196127-21741210-e1d9&#8243;][vc_column_text]Yes! We will announce our next locations in the coming months.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I open up a UrbanGrow franchise?&#8221; tab_id=&#8221;1605457196127-0c989c2b-d624&#8243;][vc_column_text]We do not offer franchising opportunities at this time. If you are interested in starting your own operation,??<a href=\"https:\/\/urbangrow.today\/contact-us\/\">contact us<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What type of infrastructure is require to replicate UrbanGrow?&#8221; tab_id=&#8221;1605457418887-28754e1c-76c7&#8243;][vc_column_text]Our team doesn???t comment publicly on this level of our system infrastructure at this point.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have a home kit for personal growers?&#8221; tab_id=&#8221;1605457468746-69ff4b99-38a3&#8243;][vc_column_text]No, we don???t produce a home-kit. If you are interested in starting your own operation, there are a many??<a href=\"https:\/\/www.amazon.com\/Vertical-Farm-Feeding-World-Century\/dp\/0312610696\">full-length books<\/a>??on the topic.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Visit and Press&#8221; font_weight=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;I am a consumer, can I visit one of the farms?&#8221; tab_id=&#8221;1605457576502-3124aaea-0f3c&#8221;][vc_column_text]We???re focused on scaling and production, so??unfortunately we aren???t in a position to accommodate any private visitors.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I&#8217;m a student or educator interested in learning more about UrbanGrow. Who can I talk to?&#8221; tab_id=&#8221;1605457576502-7d1cb230-527e&#8221;][vc_column_text]We???d love to chat and see if we can assist.??<a href=\"https:\/\/urbangrow.asia\/contact-us\/\">Contact us<\/a>??to share a little bit more about what you???re looking for![\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I&#8217;m press, how can I learn more?&#8221; tab_id=&#8221;1605457732351-83288530-1033&#8243;][vc_column_text]If you are a member of the press interested in our farms, please email to us on our??<a href=\"https:\/\/urbangrow.today\/contact-us\/\">contact page<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I&#8217;d would to work at UrbanGrow. How can I apply?&#8221; tab_id=&#8221;1605457811910-3fb57db5-f29c&#8221;][vc_column_text]Thanks for your interest in UrbanGrow. As a next step,??<a href=\"https:\/\/urbangrow.today\/contact-us\/\">contact us<\/a>??to share a little bit more about what you???re looking for! We???ll reach out if a position matching your skills and experience opens up![\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Refunds and Replacements&#8221; font_weight=&#8221;100&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;What if I need to get a refund or a replacement for the products?&#8221; tab_id=&#8221;1624336444958-16a8b98e-0ddd&#8221;][vc_column_text]Please reach out to orders@urbangrow.today within three (3) days of receiving your order, and we will facilitate your refund or replacement request.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;1791&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Our Greens&#8221; font_weight=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;How do you grow your plants?&#8221; tab_id=&#8221;1605455961037-4fe4d520-66c9&#8243;][vc_column_text]UrbanGrow grows hydroponically. We use a growing medium to germinate, and then the roots are exposed to water, which is where the plant receives a precise nutrient mix to flourish.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long does it take to ship?&#8221; tab_id=&#8221;1605455961037-26fc781e-1d2d&#8221;][vc_column_text]Thanks to sophisticated analytics, we???re&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/urbangrow.today\/index.php\/wp-json\/wp\/v2\/pages\/1787"}],"collection":[{"href":"https:\/\/urbangrow.today\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urbangrow.today\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urbangrow.today\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urbangrow.today\/index.php\/wp-json\/wp\/v2\/comments?post=1787"}],"version-history":[{"count":7,"href":"https:\/\/urbangrow.today\/index.php\/wp-json\/wp\/v2\/pages\/1787\/revisions"}],"predecessor-version":[{"id":1915,"href":"https:\/\/urbangrow.today\/index.php\/wp-json\/wp\/v2\/pages\/1787\/revisions\/1915"}],"wp:attachment":[{"href":"https:\/\/urbangrow.today\/index.php\/wp-json\/wp\/v2\/media?parent=1787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}